IT & Digitalization

Typical triggers for IT & Digitalization projects include:

• Developing and implementing digital transformation strategies while modernizing existing IT and system landscapes
• Building and evolving scalable cloud, data, and platform architectures, including the selection and implementation of suitable technologies
• Migrating, integrating, and consolidating systems (including carve-ins, carve-outs, and M&A) and managing increasing system and data complexity
• Establishing and transforming IT organizations, including the operationalization of enterprise IT structures and service models
• Increasing requirements for IT and cybersecurity, IT governance, and regulatory compliance
• Integrating data analytics, artificial intelligence, and automation to optimize processes and decision-making
• Building end-to-end IT infrastructures (e.g., workplace IT, end-user computing, identity & access management)

Key EFS Consulting Focus Areas within the IT & Digitalization Competence

IT Strategy & Enterprise Architecture

A strong IT strategy provides the foundation for scalable enterprise architectures and the transformation of complex IT and system landscapes. Key elements include business-IT alignment, enterprise architecture management, target operating models, as well as digital business models, customer experience, and data-driven services. This also includes capability-based architecture models (e.g., business capability maps) and the structured development of IT target architectures, system landscapes, and transformation roadmaps.

Keywords: Digital Services, Digital Transformation, IT Architecture, IT Governance, IT Investments, IT Landscape Transformation, IT Objectives, IT Sourcing Strategies, Technology Roadmap

First Points of Contact: Liliana Simon, Robert Zlabinger

Related Business Areas:

• BizDevSecOps
• Enterprise Architecture Management
• Information Technology
• IT Governance Collaboration
• IT Sourcing & ITSM
• IT Transformation
• Requirements Engineering

Cloud & IT Infrastructure Transformation

Cloud and infrastructure transformation modernizes IT landscapes and establishes the technological foundation for scalable, resilient, and efficient organizations. Key areas include modern cloud strategies, hybrid infrastructure and platform architecture, workplace modernization (e.g., digital workplace and DWP solutions), and the transformation of IT operations and service processes. A central element is the setup and operation of IT infrastructure services (hosting, network, storage, firewall, identity), along with the integration of ITIL– and ITSM-based service and operating models.

Keywords: AI Integration, Cloud Transformation, Data Center Consolidation, Edge Computing, Enterprise Infrastructure, Hybrid IT Architectures, Infrastructure as Code, Infrastructure Automation, Infrastructure Modernization, Managed Services, Platform Services, Service Delivery, Software-Defined Infrastructure, System Integration, Virtualization

First Points of Contact: Irakli Dshandshgava, Felix Meizer

Related Business Areas:

• Cloud Advisory
• Cloud Economics
• Information Technology
• IT Sourcing & ITSM
• IT Transformation

IT Solutions & AI Solutions

IT and AI solutions connect data, systems, and automation to enable intelligent business processes. The focus is on developing and integrating intelligent applications, data and AI architectures, and scalable platform and software solutions to optimize digital processes and services. This extends beyond AI itself to include robust, scalable, and compliant solutions that ensure data integrity, enable stable data pipelines, and support sustainable, resilient, and future-proof system architectures.

Keywords: AI Integration, API Management, Automation, Business Intelligence, Data Analytics, Data Engineering, Data Platforms, DevOps, Intelligent Automation, Machine Learning, Platform Engineering, Predictive Analytics, Scalable Applications, Software Engineering, System Integration

First Points of Contact: Mathias Halmetschlager, Ralph Zlabinger

Related Business Areas:

• Artificial Intelligence
• AI Architecture
• AI Implementation
• Information Technology
• IT Solutions

Digital Transformation Delivery

Digital transformation programs cover the introduction, integration, and scaling of new technologies and systems within existing business and IT landscapes. Key focus areas include testing, deployment, rollout management, and the stable operational integration of digital solutions into existing processes and organizational structures.

Keywords: Deployment Strategy, End-to-End Integration, Go-Live Management, Operational Readiness, Release Management, Solution Integration, System Deployment, Testing Strategy

First Points of Contact: Georg Groh, Michael Bereczuk

Related Business Areas:

• Information Technology
• Rollout Management

IT Security & Cyber Security

IT and cybersecurity measures protect organizations, systems, and data from increasing threats, strengthen digital resilience, and form the foundation for meeting regulatory requirements. Key focus areas include security governance, cyber risk management, security operations, business continuity, and resilient IT and OT processes.

Keywords: Cyber Risk Management, Cybersecurity Governance, Identity & Access Management, Incident Response, Operational Resilience, OT Security, Security Operations, Zero Trust

First Points of Contact: Wolfgang Walter, Gregor Schuh

Related Business Areas:

• Business Continuity
• Cloud Security Management
• Cyber Security Software Update Management
• Data Center Security
• Data Privacy Protection
• Information Security
• Network Security
• Modern Workplace Security
• Security Management & Blockchain
• Vulnerability Management