IT Governance & Collaboration
A stable IT organisation model and secure processes form a solid foundation for software implementations and are not conceivable separately from each other.
In the context of IT Governance & Collaboration, we deal with the following questions:
- Ownership
Who is the owner of the application & services? How are organisational and commercial risks handled? - Responsibility within the company
What will the operating model be after project completion? Software as a service? - Establishing service process
End user management, administration, service desk, service infrastructure, … - Business model and accountability
Who bears responsibility?
Roles, rights and responsibilities in consultation with stakeholders
EFS Consulting Approach: End-2-End Collaboration Model
Holistic governance model ensures the successful realisation of change projects and creates the basis for trusting collaborations.
- We create the cooperation model taking into account the organisational structure and process organisation.
- We develop roles, rights and responsibilities in consultation with the stakeholders on the basis of bundles of competencies
and define them in the steering model. - We create the clear demarcation of central tasks.
- We establish the appropriate committee and decision-making structures and thereby achieve greater acceptance.
- We define emerging interfaces and manage them methodically.
We develop the appropriate operational organisation to realise customer requirements in the best possible way.
- We take a holistic approach to building the business organisation, taking into account the three dimensions:
- Clients & applications
- IT Service portfolio
- Processes
- We identify stakeholders and collect and consolidate their process-related requirements.
- Together we define a target process and service model (definition FMO) based on harmonisation as well as optimisation potentials.
- On the basis of method-controlled gap and delta analyses, we derive action measures to achieve the objectives and define the concrete implementation concept for scalability.
We turn your vision into real success
Contact us for a no-obligation consultation or if you have any questions on this topic.
