EFS Consulting

Shaping the future before it happens.

Product Strategy & Sales Landscape

Scenarios & Strategy

Guidelines that provide transparency in an ambiguous and complex environment.

  • cross-hierarchical planning and implementation as a basis of vision & mission statements
  • Scenarios for strategic decision-making

Customer Oriented Products & Services

Customer requirements are the guiding star throughout product definition.

  • Providing a fully specified product or service – from initial idea to final deployment
  • Characteristics management, product positioning & target setting
  • Features & options definition, short, mid & long-term sales planning

Next Level Aftersales

Paving the road to sustainable customer relations.

  • Mapping future profit drivers on the after sales growth journey
  • Creating an immersive customer experience over the complete product use case
  • Landscaping regional after sales standards & regulatory requirements

Customer Centric Sales Landscape

Understanding the customer environment means providing a seamless experience over the whole value chain to us.

  • Holistic Sales Landscape – Outside-in customer view (journey) and Inside-out company view (processes, systems, analytics, lead management)

People